Is Metabolic Aide safe for people with medical conditions?
Yes — your medical conditions are a core input to your plan. The AI adjusts fasting windows, macro targets, and supplement recommendations based on conditions like diabetes, hypertension, kidney disease (dialysis), gout, thyroid disorders, and more. However, this is not a replacement for medical advice. Always consult your doctor before making significant changes.
What makes this different from MyFitnessPal or other health apps?
Most apps count calories. Metabolic Aide goes deeper. It aims at what drives your weight and energy: blood sugar and fasting insulin, belly fat (visceral fat), stress hormones (cortisol), cholesterol (ApoB), heart rate variability (HRV), and how fast your cells age. On Pro, your 7-day plan is made from your own answers: your health conditions, food allergies and work schedule. You also get lab numbers to aim for and talk over with your doctor. We do not run lab tests.
How accurate is the AI plan without lab results?
Very good as a starting point. The short form asks enough about your body, health conditions, goals and lifestyle to make a plan that fits you. If you already have lab numbers, share them with your AI Coach in chat for a personal read. Lab entry and tracking over time are on our to-do list.
What is the intermittent fasting window based on?
Your fasting window is calculated based on your age, activity level, health conditions, and goals. For example, someone with kidney disease (dialysis) gets a shorter window. Someone with Type 2 diabetes gets specific timing around insulin sensitivity. Someone focused on longevity gets a plan targeting autophagy.
Can I upgrade or cancel my Pro subscription?
Yes. You can upgrade from Free to Pro any time, and cancel Pro any time. Canceling stops the next payment. You keep your access until the end of the month you already paid for. Canceling does not give back money you already paid. See the next question for when you can get your first payment back.
How does the money-back guarantee work?
This answer is about your Pro subscription. The Free quiz costs nothing, so there is nothing to refund. Two words: Cancel means stop the next payment. Refund means get back money you already paid. You can get a full refund of your first payment only if BOTH of these are true: you ask within 7 days of paying, AND your plan is not made yet. Your Pro plan is made the moment you click the "Generate My Plan" button in your Pro account and it starts. If your plan fails to finish, it does not count as made. When your plan is made, or 7 days pass (whichever comes first), your first payment can no longer be refunded. Each monthly payment after your first one can never be refunded. Each one pays for a full month of your plan, your AI Coach and your plan updates. You get all of that when the month starts. Yearly plan: your first payment has the 7-day guarantee. After that, yearly payments can't be refunded because the yearly price is already discounted. To skip next month's payment, cancel before your renewal date. If you forget to cancel, that payment cannot be refunded. To ask for a refund of your first payment, email dennis@metabolicaide.com.
Is my health data private?
Your data is stored securely in your personal account and is never sold or shared with third parties. We follow HIPAA-conscious data handling practices. You can delete your account and your health data at any time from Settings (billing records are kept for accounting purposes).
Is there a limit on how much I can chat with the AI Coach?
Yes. Paid plans include up to 100 AI Coach messages a day. The count resets 24 hours after your earliest message, and you can send one message at a time. Most people use far fewer. The AI Coach shares education, not medical advice. For anything urgent, contact your doctor or emergency services.
Why not just ask ChatGPT or Google?
A general AI answers anyone who asks. It does not know your conditions, allergies or shifts unless you type them in every time, and nothing in it is built to stop at an emergency or a medication question. Metabolic Aide keeps your answers on file, builds your plan from them, and its safety rules are built into the app instead of left to the AI's judgment. If you would rather talk to a person, the RN Consult is an hour with Dennis.
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